What Calligraphy services do you offer?
I offer a variety of calligraphy services, have a look at HERE. If what you have in mind is not on our listing, drop me a mail and we can talk about it.
How many people are in the team?
I am a one woman team. Nothing goes out of Souldeelight without my hands-on touch. Literally. I love what I do and I enjoy every second of it. Long hours included. That said, early booking for orders is very much appreciated, so I can schedule things properly and deliver to you your orders on time and beautifully done. I apologize in advance if there are delays in answering emails and website updates. Believe me, my inner minions are hard at work behind the scenes.
How do you describe your style in Calligraphy?
My style is freehand and modern. Vibrant, fun and a bit quirky. People who know me thinks my style is truly an extension of me. There was no money involved when they said those words, so I am inclined to believe them. Hahaha, kidding! I can also do other styles, if that’s what you need. In my listings are the different styles that I can do and I love doing. Go! Have a look! And let me know if you find something that you like.
Do you accept custom orders?
Yes. If what you want is not on my listing, please feel free to drop me a message via HERE. And I will get back to you as soon as I can.
What’s your turnaround time?
There are different turnaround time for different orders. Table numbers and other printables that do not need to be customized are ready for download as soon as you complete an order. For print-ready Designs that are part of a collection but needs to be customized (single page invitation, save the dates , monograms, etc.), allow me 24-48 hours to get back to you with the updated designs.
For Invitation Suites, allow me 4-5 days to update the design for you. Up to 3 revisions are allowed, and 1-2 days turnaround time between revisions.
For envelope addressing and escort cards writing, a minimum of 50 cards is in place. Return time for 50 cards is around 4-5 days. Time is adjusted depending on the quantity. If you have a deadline in mind, do let me know. If you need your orders rushed, we can arrange that. There will have to be an add-on of 25% Rush Fee to the total cost.
How do I go about sending you the list of names for Envelope Addressing?
This is VERY important so please note the guidelines below:
- Send me in WORD or SPREADSHEET/EXCEL file the list of names
- 2 Columns – Column 1 for the names, Column 2 for the Addresses
- Please include Titles for the names (Mr/Ms/Miss/Dr/Honorable)
- Font : Times New Roman, Size : 12
- Provide 10% extra envelopes
- Review, Review, Review the list of names for possible typos and other errors
Do you do on the spot calligraphy for events?
Yes! I’ve partnered with a lot of companies and shops providing on the spot calligraphy for their events. Drop me a message via HERE. And I will get back to you as soon as I can.
Do you do printing services as well?
Yes… soon. I am finalizing the details of the printing service that Souldeelight is gonna provide. I have partnered with printing companies that delivers high quality prints and letterpress services. So all you have to do is pick a design or have me design an exclusive one for you and leave it to us to do the leg work of printing them on paper!
Please note there will be a separate listing for printing services. Rates will depend on the quantity of sets, elements used in the card and the size of the card. Printing will be settled once the design is already approved. At least one month lead time is required for printing.
Do you accept orders from overseas?
Yes! I ship anywhere in the world. I will advice you on the shipping cost, depending on your location.
How do I make payment?
Bank transfers, Paypal or Credit Card Payment (via paypal) is accepted.
Do you provide refund?
Due to the handwritten quality of all our work, we do not offer refunds on any orders. With hand lettering, it is common for there to be variances in the spacing, size and style of letters. Calligraphy is an art and no two handwritten pieces can be identical. Although we do not offer refunds, we will gladly redo any reasonable discrepancies.